Privacy and Cookies Policy

This Privacy Policy and Cookie Policy explains how your personal data and cookies are processed by Seastar Education Consulting (referred to herein as "we", "us" or "our").  We work with a number of third parties to allow us to conduct our business.   We recommend you consult the Third Party list provided at the end of this page to read their Privacy Policy and Cookie Policy.   Our Policy may change from time to time, so please check back regularly for updates.


When do we collect data

 We collect your data when you: 
    Buy a product or service from us, including buying products online or over the phone
    Subscribe to newsletters, alerts or other services from us
    Ask us for more information about one of our events
    Downloading a brochure, resource, or contact us with a question or complaint}
    Visit or browse our website
    Attend our events

What data do we collect

We collect your personal information which includes:

    Contact details, such as your name, email address, postal address and telephone number;
    Educational, nationality and professional background information;
    Photographs (optional) should you create an online profile on our website
    Payment information, such as a credit or debit card number;
    Comments, feedback, posts and other content you submit; and
    Interests and communication preferences including marketing permissions where appropriate
    Location information (e.g. through mobile apps).
    Information about your use of the our website, such as usage data and statistical information
    Device type, settings and software used.
    Web Beacons, which are electronic files that allow a website to count users who have visited that page or to access certain cookies.

How we use your data

We do not sell or give your personal data away this includes but not limited to your email address.  Please refer to our third party affiliates Privacy Policy and Cookie Policy (listed below) on how your personal information is being collected and used by them.

When you purchase a product or use our services we will use your data to provide your requested product or service and/or communicate with you about it.  You agree that your personal information can be reproduced, replicated, published, displayed, disseminated, and downloaded and printed for use by us for that event, service or product. You also agree that we may use personal information for internal recording keeping, analysis, research, product development, business activity requirements and for answering your queries.

Our website is linked to a payment process service who facilitates debit/credit card payments on our websites.  Your data will be collected and used according to that data processors’ privacy policy and cookie policy.  We do not receive, collect, or access your credit/debit card number/bank details from the data payment services however we will use other payment information such as the billing address.  In the event you provide us, either verbally or written, with your card information the details will be used for the specific purchase or service and then destroyed.  Debit/credit card details will not be collected or stored once the payment has been successfully completed. 

When you register/participate in one of our events your data will be used in running the event, organising payment or for other purposes.  eg your name badge, if issued, will contain some of your personal information that you have provided to us, which may include your name, job title and company.  We will also use your personal information to maintain, promote and encourage further engagement at our events. Your name and personal allergy information will be given to a third party for catering purposes.  In addition, we may take photos and videos at our events, which may feature attendees, speakers, sponsors or exhibitors. Where photos and videos are taken that feature you as an attendee, sponsor or exhibitor, you consent to use those photos and videos for promotional purposes.

We will use your personal information to send you newsletters, offers or other marketing emails to keep you up to date with our news, events and products that may be of interest.   Depending on the nature of your interaction with us and the laws of the country where you live, you may have actively given your consent for this by opting in or we may be entitled to rely to legitimate interests to contact you with relevant marketing information. The opportunity to opt out of future marketing emails will always be provided, and information on how to do this is given when your personal information is collected and on every marketing email sent.

We may combine visitor session information, or other information collected through tracking technologies with personally identifiable information, to understand and measure your online experiences and determine what products, promotions and services are likely to be of interest.  We cannot guarantee or honor web browser Do Not Track signals.

When you disclose personal information on any public bulletin board or chat areas of this website, or any other website used as a result of use of this website, such personal information can be collected and used by anyone who views that board or area. This may result in unsolicited messages from other participants or other parties, for which we are not responsible.

If you participate in events or services run by a third party using our platforms (for example, twitter) you agree that we can disclose your personal information to that third party.  You should review such third party’s terms and conditions and privacy policy and satisfy yourself that the third party handles your information in an appropriate way, as their agreement with you is separate to and independent of  our agreement with you.

How we protect your personal information

Any personal information given to us will be treated with the utmost care and security.  We use a variety of physical and technical measures to keep data safe and prevent unauthorised access to, or use or disclosure of personal information.    Electronic data and databases are stored on secure computer systems by both physical and electronic means.

All reasonable steps are taken to ensure that your personal information is kept secure from unauthorised access, but we cannot guarantee it will be secure during the transmission process to our website because the transmission is not controlled by us.  We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security for secure communication over a computer network. The payment portion of the website is loaded via HTTPS, represented by the lock icon in your web browser, which ensures the transmission is secure and is demonstrated by a certificate issued by an official security certificate authority to us.  We apply appropriate protection to make sure your personal data remains adequately protected and is treated in line with this Privacy Policy.


Cookie Policy


When do we use Cookies

Cookies are used on our website, applications, and related services, including emails, newsletters, marketing.  It should be noted Cookies don’t collect any information that could identify you – all the information collected is anonymous.   For our Third Party affiliates please refer to their individual Cookie Policy (listed below).

What are Cookies, Why do we want them and what do they do?

Cookies are small bits of text downloaded to your computer or other device when you visit a website.  They are stored by the internet browser which sends a cookie back to the website each time you visit.  The website provider can see which page you visited on the website and deliver a personalised, responsive service and improve the website.

Cookies enable you to move around our Website and use essential features.  They can be either temporary or permanent.   Session Cookies are temporary and will expire after a browser session.  They are not stored on your computer or device.  Session Cookies allow a website to link a series of your actions during one browser session, for example to remember the items you have added to a shopping basket.   Persistent Cookies are permanent cookies which are stored on your computer or device between browser sessions and can be used when you make subsequent visits to the website, for example to remember your website preferences, such as language or font size.
Cookies collect information about how you use our Website, for example which pages you visit and if you experience any errors. They don’t collect any information that could identify you – all the information collected is anonymous.  Cookies help us to understand how you use the website and assess how well the Website performs so it can be improved for you. We may also use such Cookies to discover which parts of the Website interest you.

Cookies enable a website to provide you with specific services or a customised experience.  eg provide you with services such as watching a video or adding user comments.  Cookies are used to remember changes you make to your settings or preferences (eg, changes to text size or your choice of language or region) or offer you time-saving or personalised features.

Cookies enable a website to show you relevant advertising or facilitate your use of third party services. eg when you signup to our mailing list our third party provider will use cookies to enable communication and allow us to advise you of new products or service available to you.  We do not use cookies to advertise/market external products to you however our affliiates may use cookies to make it easier for you to ‘like’ or ‘share’ our website content through your social network(s).  The social networking websites may subsequently use information about your visit to target advertising to you on those websites.  Please see their website terms and policies for further information on such use.

You may exercise choices regarding the use of cookies by deleting them from your computer.  You always have a choice over whether or not to accept Cookies.  When you first visit the Website and we notify you about our use of Cookies, you can choose not to consent to such use. If you continue to use the Website, you are consenting to our use of Cookies for the time being. However, you can choose not to continue accepting Cookies at any later time.    You can manage Cookies through the settings of your internet browser. You can choose to block or restrict Cookies from being placed on your computer or device. You can also review periodically review the Cookies that have been placed there and disable some or all of them.

Further reading on how to manage Cookies is available on the following websites: and


Third Party PoliciES

These are the organisations we work with.  Provided here are the Privacy and Cookie Policy for each in addition to these we recommend you to read any other legal documentation they provide to inform you of about their operating processes eg term and conditions of use, acceptable use, compliance etc. 




Social Media


Contact Us

Please do not hesitate to contact us for information on how we use your data or to update your marketing preferences for Seastar Education Consulting. You can email us at or write to us at PO Box 683, Northcote VIC 3380, Australia


Updated:  20 July 2018